Lifeline & Emergency Broadband

Southern Linc offers qualifying residents in Alabama and Georgia the opportunity to choose from a voice or data plan at a discounted rate.

The Sonim XP5s is just $.99 with a Lifeline Call Manager activation.

The Franklin Wireless R717 Mobile Hotspot is just $149 with a Lifeline Data Manager Activation.

Lifeline Call Manager – Wireless Voice Plan	Lifeline Data Manager – Wireless Data Plan
Cellular calling limit of 2000 Anytime Cellular Minutes every month prevents overage charges on your bill. Unlimited text messaging is included so you can continue to communicate, even after you have used all your Anytime Cellular minutes Anytime Cellular Minutes will be refreshed at the start of each billing period. Additional airtime may not be added to an account. Service may be terminated at any time if bill is past due or with notice if eligibility criteria are not met.	5 GB of LTE wireless data monthly that can be accessed by up to 15 Wi-Fi capable devices using the Franklin Wireless Mobile Hotspot Wireless data allotment will be refreshed at the start of each billing period. Additional data may not be added to an account. Service may be terminated at any time if bill is past due or with notice if eligibility criteria are not met.

Lifeline Call Manager – Wireless Voice Plan

Lifeline Data Manager – Wireless Data Plan

Cellular calling limit of 2000 Anytime Cellular Minutes every month prevents overage charges on your bill.
Unlimited text messaging is included so you can continue to communicate, even after you have used all your Anytime Cellular minutes
Anytime Cellular Minutes will be refreshed at the start of each billing period. Additional airtime may not be added to an account.
Service may be terminated at any time if bill is past due or with notice if eligibility criteria are not met.

5 GB of LTE wireless data monthly that can be accessed by up to 15 Wi-Fi capable devices using the Franklin Wireless Mobile Hotspot
Wireless data allotment will be refreshed at the start of each billing period. Additional data may not be added to an account.
Service may be terminated at any time if bill is past due or with notice if eligibility criteria are not met.

Qualification Requirements

Residents must participate in one of the following:

Alabama

Medicaid
Supplemental Nutrition Assistance Program (SNAP) (formerly Food Stamps)
Supplemental Security Income (SSI)
Federal Public Housing Assistance or Section 8
Household Income at or below 135%
of the federal poverty guidelines
Bureau of Indian Affairs Programs
(General Assistance Food Distribution Program, Tribal TANF, Head Start, NSLP)
Veteran's Pension or Survivor's Pension

Georgia

Medicaid
Supplemental Nutrition Assistance Program (SNAP) (formerly Food Stamps)
Supplemental Security Income (SSI)
Federal Public Housing Assistance or Section 8
Household Income at or below 135%
of the federal poverty guidelines
Veteran's Pension or Survivor's Pension

Georgia customers can direct unresolved complaints concerning Lifeline service to the Georgia Public Service Commission's Consumer Affairs Unit or 404-656-4501 or toll free at 1-800-282-5813 or by going online to www.psc.state.ga.us.

Plan	PTT Minutes	Cellular Minutes	Features	Price
LifeLine Call Manager	N/A	2,000 Anytime Cellular Minutes	Directory Assistance Call Forwarding Caller ID Call Waiting 3-way Calling	Standard Monthly Access Fee Lifeline Benefit Monthly Access Fee $29.99/ mo -$9.25/ mo $20.74/ mo Details
LifeLine Data Manager	N/A	N/A	5GB of wireless data monthly accessible with the Franklin Wireless Mobile Hotspot	Standard Monthly Access Fee Lifeline Benefit Monthly Access Fee $52.00/ mo -$9.25/ mo $42.75/ mo Details

* Subject to permissible usage allowances, see southernlinc.com/promodetails.

Lifeline is a government assistance program. Only eligible consumers may enroll in the program and documentation is necessary. Lifeline is nontransferable.

Roaming outside the Southern Linc Regional Service Area, voice mail, data plans, access to downloads and other features and services are not available with this plan. Taxes and surcharges are additional.

Qualifying subscribers must (1) meet the eligibility criteria for participation in the Lifeline program, (2) have only one Lifeline Call Manager or Lifeline Data Manager service plan per address, (3) discontinue Lifeline with any other provider, and (4) immediately notify Southern Linc if they cease to meet the eligibility criteria.

Subscriber must be a resident of the state in which the subscriber is applying for the Lifeline service.

Lifeline service is subject to the following eligibility determination and certification: A P.O. Box cannot be used as an address to establish Lifeline service. A subscriber must be a resident of the state in which the subscriber is applying for the Lifeline service. Only one LifeLine Call Manager service plan is available per household. The Lifeline program defines a household as any individual or group of individuals who live together at the same address and share income and expenses. A household is not permitted to receive Lifeline benefits from multiple providers. Violation of the one-per-household limitation constitutes a violation of the Federal Communications Commission's rules and will result in the subscriber's de-enrollment from the program. Lifeline is a federal benefit and willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment or being barred from the program. Subscriber's name, address, phone number, date of birth, and the last four digits of their Social Security number will be provided to the National Lifeline Accountability Database. Each year, the subscriber will be required to recertify eligibility to receive Lifeline benefits, and that failure to recertify will result in termination of the Lifeline benefit. Lifeline is a non-transferable benefit, and the subscriber may not transfer his or her benefit to any other person.

Emergency Broadband Benefit Program

The Emergency Broadband Benefit is a temporary FCC program created by Congress to help families and households struggling to afford internet service during the COVID-19 pandemic. The new benefit will connect eligible households to jobs, critical healthcare services, and virtual classrooms through a monthly discount on broadband service of $50 per household for eligible customers monthly.

The Emergency Broadband Benefit is limited to one monthly service discount per household.

Southern Linc customers who live in Alabama, and qualify for the Emergency Broadband Benefit, may apply the monthly discount to the following plans.

Emergency Broadband Plans

The Franklin Wireless R717 Mobile Hotspot Device is $149 but with EBB plan (for new subscribers).

Plan	PTT Minutes	Cellular Minutes	Features	Price
Emergency Broadband 8 GB	N/A	N/A	8 GB of wireless data monthly accessible with the Franklin Wireless Mobile Hotspot	Standard Monthly Access Fee FCC Emergency Broadband Benefit Monthly Acces Fee $72.00/ mo -$50.00/ mo $22.00/ mo
Emergency Broadband 15 GB	N/A	N/A	15 GB of wireless data monthly accessible with the Franklin Wireless Mobile Hotspot	Standard Monthly Access Fee Lifeline Benefit Monthly Access Fee $100.00/ mo -$50.00/ mo $50.00/ mo

One-Time Activation Fee for all plans $ 17.50

Emergency Broadband Plan Terms: These plans are only available to customers currently using a Southern Linc mobile hotspot and data services. One line of service per household. Data speed is reduced when plan allotment is depleted.

Emergency Broadband Benefit Requirements:

You must be an Alabama resident
Your household Income is below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline
You are approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year
You have received a Federal Pell Grant during the current award year
You have experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers

How do I sign up with Southern Linc to participate in the Emergency Broadband Benefit?

First, you must apply for the Emergency Broadband Benefit at the following website: https://getemergencybroadband.org/how-to-apply/
Once you've been approved via USAC's website, call Southern Linc's Customer Solution Center to sign up for one of the two Emergency Broadband Benefit plans.

How long will the Emergency Broadband Benefit Last?

Based on the FCC's rules, the plan discounts will last until six months after the Secretary of Health Services determines that a public health emergency no longer exists or when the federal funds are depleted. Once the Emergency Broadband Benefit ends, you'll be able to continue your selected data plan without the discount or change to another plan that suits your needs.

If you need any more information please call our Customer Solutions Center at 1-800-818-5462 or visit the FCC's the Emergency Broadband Benefit website at https://www.fcc.gov/broadbandbenefit.