Equipment Unlocking

Unlocking your Southern Linc iDEN Device

If you can't find what you are looking for here, please feel free to call our Customer Solution at 1-800-818-LINC (5462).

What is "unlocking"?

"Unlocking" a wireless device (cellphone, tablet, etc.) refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier’s network on another carrier’s network, even if that network is technologically compatible.

When can I unlock my Southern Linc device?

Your Southern Linc device is eligible to be unlocked upon completion of your service agreement, as long as your account is in good standing and all balances owed on your account have been paid.

If you are a prepaid customer, your Southern Linc device is eligible to be unlocked 1 year after you first started service, as long as your account is in good standing and all balances owed on your account have been paid.

If you are a member of the military and are scheduled to be deployed outside of the Southern Linc Regional service territory, your device is eligible to be unlocked upon showing your deployment papers and after all balances owed on your account have been paid. The Southern Linc Regional service territory can be found on our website at Regional Service Area.

To unlock your Southern Linc device, please call our Customer Solution at 1-800-818-LINC (5462).

Are there other wireless carriers’ networks on which I can activate and use my unlocked Southern Linc device?

Your unlocked iDEN phone will only operate on another iDEN™ network. However, Southern Linc is the only wireless carrier in the United States that uses Motorola’s iDEN™ technology. No other wireless service provider operates an iDEN™ network in the United States.

Where can I find more information about unlocking?

Additional information can be found at the Federal Communications Commission’s website at Cell Phone Unlocking FAQs or by calling our Customer Solution at 1-800-818-LINC (5462).

Unlocking your Southern Linc Businesslinc™ Device

If you can't find what you are looking for here, please feel free to call our Customer Solution at 1-866-530-5462.

What is "unlocking"?

"Unlocking" a wireless device (cellphone, tablet, etc.) refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier's network on another carrier’s network, even if that network is technologically compatible.

When can I unlock my Southern Linc BusinessLinc™ device?

Your BusinessLinc™ device is eligible to be unlocked upon completion of your BusinessLinc™ Customer Agreement or Installment Payment Agreement, as long as your account is in good standing and all balances owed on your account have been paid.

If you are a member of the military and are scheduled to be deployed outside of the Southern Linc BusinessLinc™ service territory, your device is eligible to be unlocked upon showing your deployment papers and after all balances owed on your account have been paid. The Southern Linc BusinessLinc™ service territory can be found on our website at BusinessLinc™ Service Area.

To unlock your BusinessLinc™ device, please call our Customer Solution at 1-866-530-5462.

Are there other wireless carriers' networks on which I can activate and use my unlocked Southern Linc BusinessLinc™ device?

Your unlocked BusinessLinc™ device may or may not operate on other wireless carriers' networks. You will need to check other wireless carriers' information regarding what devices may be used on their networks.

For information on bringing your own unlocked device onto our BusinessLinc™ network, please see our Bring Your Own Device policy.

Where can I find more information about unlocking?

Additional information can be found at the Federal Communications Commission's website at Cell Phone Unlocking FAQs or by calling our Customer Solution at 1-866-530-5462.

We may from time to time change this Guide with or without notice, so please check it regularly for any changes or updates. In addition, if you have any questions regarding this Guide, you may contact us at .