Customer Notices

Consumer Signal Boosters

To ensure Consumer Signal Boosters (CSBs) are not interfering with wireless coverage, the FCC has mandated that CSBs must be registered with your wireless operator. Thus, you must register your CSB with Southern Linc; otherwise, you may not operate it on our network. If you have a CSB operating on the Southern Linc network, please call 800-818-LINC to register your CSB. You will need the following information: account name and email address, the make, model and serial number of the Consumer Signal Booster, the location of the unit, and the original date of service. Once the CSB is registered with SLW, you will have our authorization to operate the CSB on our network. Please note that, if at any time your CSB causes interference, you should cease operation to avoid potential FCC enforcement action. Please visit


Sierra Wireless products are not designed, authorized or warranted to be suitable for use in life or safety critical systems, hazardous environments, or any other environments requiring fail-safe performance, including, without limitation in the operation of nuclear facilities, aircraft navigation, air traffic control systems, life-saving or life-sustaining systems; or in any other application, where a failure or malfunction of the product may result in personal injury, death or severe damage to property or the environment (“Safety Critical Systems”). Use of such products in Safety Critical Systems may void any warranty on the products.