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 What is Wireless Local Number Portability (WLNP)?
When will this begin?
How do I bring my number to SouthernLINC Wireless?
Where is WLNP available?
What is the cost of transferring my number to SouthernLINC Wireless?
Are there any restrictions when transferring my number to
SouthernLINC Wireless?
Who can I call during the WLNP process to answer my questions?
Can I dial emergency numbers during the WLNP transfer process?
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This is an FCC mandated service that allows wireless customers the ability to switch wireless, home, or business telephone carriers without giving up their existing phone numbers.
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On November 24, 2003, SouthernLINC Wireless began to offer this service in major cities including Atlanta, Birmingham, Mobile, Pensacola, and Augusta. As of May 24, 2004, all markets will be available for porting depending upon the telecommunications service provider.
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To find out if your current number is portable, call SouthernLINC Wireless at 1-800-818-LINC (5462) to bring your current number to SouthernLINC Wireless. Existing customers that want to switch other cell phone or landline phone numbers to SouthernLINC Wireless may also call Customer Support at 1-800-818-LINC (5462).
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WLNP is available in the top 100 major markets in the U.S. For SouthernLINC Wireless customers these markets will include Atlanta, Birmingham, Mobile, Pensacola, and Augusta. Other markets will now be available, depending upon the telecommunications service provider. Please be aware that some smaller landline carriers have applied for porting deadline extensions because of non-compliant software or networking.
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While there are no fees associated with processing the transfer of your number, SouthernLINC Wireless customers will be assessed a monthly fee for costs associated with the implementation and support of WLNP. This is not a tax or government required charge. Customers will still be responsible for paying all applicable fees and account charges to their current provider until the WLNP process is completed. Early termination fees from the former phone carrier may apply.
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- If you are moving outside the local area, you may not be able to take your number to that area.
- Only active, non-disconnected numbers can be transferred.
- All phone numbers may not be portable.
To determine whether your phone number is portable, please contact Customer Support at 1-800-818-LINC (5462) or call a local sales office.
Find a Store Near You
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SouthernLINC Wireless provides you with a dedicated support group to help you through the transfer process. Customer Support is available 24 hours/7 days per week to answer questions.
Call Customer Support at 1-800-818-LINC (5462)
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Porting your number involves multiple systems that must be updated. The time it takes for these updates varies from 2 ½ hours to 14 days.
- During the porting process, if an emergency occurs, you will be able to call 911 from your cell phone.
- However, until the WLNP transfer is complete, we advise the customer to remain on the line after calling 911, until the operator advises the customer to hang up.
- If the call is disconnected before location and details have been provided, we advise you to call 911 again and advise the operator that you were disconnected.
- You will not be able to make non-emergency, non-911 phone calls until the WLNP transfer is completed.
If you have further questions about WLNP, please contact Customer Support at 1-800-818-LINC (5462).
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General FAQs
Billing FAQs
Download FAQ
Roaming FAQs
Rebanding FAQs
SIM Card FAQs
Wireless Local Number Portability FAQs
Toll Free Number Update
MyLINC Office FAQ
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