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You ask. We answer.

For your convenience, we've compiled a list of Frequently Asked Questions regarding SouthernLINC Wireless and our phones.

We hope this list fills you in on everything you want to know! If not, please feel free to call our Customer Service department at 1-800-818-LINC (5462).

Frequently Asked Questions About SouthernLINC Wireless
  arrowWhat is SouthernLINC Wireless?
arrowWhere does SouthernLINC Wireless do business?
arrowWhat does "LINC" stand for?
arrowWhat are the benefits of SouthernLINC Wireless?
arrowWhat are Wireless Internet and Wireless Data?
arrowWhen was SouthernLINC Wireless established?
arrowIs SouthernLINC Wireless publicly traded?
arrowWho are SouthernLINC Wireless' customers?
arrowIs SouthernLINC Wireless' service reliable?
arrowHow do I get more information?
What is SouthernLINC Wireless?
 

SouthernLINC Wireless connects people and information. Our wireless communications service combines multiple communications options into one device, including Push-to-Talk two-way radio, phone service, paging and wireless data.

Where does SouthernLINC Wireless do business?
 

SouthernLINC Wireless offers 128,000 square miles of cell phone service coverage in both major metro and rural areas in Georgia, Alabama, southeast Mississippi and northwest Florida.
arrow View SouthernLINC Wireless' Coverage Map

What does "LINC" stand for?
 

"LINC" stands for Long-range Integrated Network Communications. SouthernLINC Wireless' network runs on Motorola's fully digital iDEN technology. As an iDEN carrier, SouthernLINC Wireless' customers benefit from increased privacy and clarity, as well as multiple communications options in one device.

What are the benefits of SouthernLINC Wireless? 
 

Convenience and Mobility
We offer multiple communications options in one device and provide access to information from the road. Our customers have the freedom to do business away from the office.

Cost-Effective
SouthernLINC Wireless is more cost-effective than using several separate communication devices. In the past, our customers might have carried a separate phone, two-way radio and pager, along with paying separate bills for each service.

Security and Privacy
The iDEN network ensures private communication.

Productivity and Efficiency
SouthernLINC Wireless offers communication and wireless data services that improve business productivity. With instant access to your mobile work force you can increase efficiency and improve customer service.

What are Wireless Internet and Wireless Data? 
 

SouthernLINC Wireless was the first iDEN carrier to launch wireless Internet services. Our suite of Wireless Data Access and Internet applications allows users to send and receive e-mail, access business information from the Internet, track the location of vehicles and re-route job orders to take advantage of changing employee availability and location.

Our technology is based on a packet data solution that means you are always connected, so there's no waiting to dial up and log on.

Click on the links below for more information:

arrowMyLINC Office - access e-mail, check stocks and much more.
arrow Fleet Management - track the location, speed and direction of company vehicles for improved customer service and driver security.

When was SouthernLINC Wireless established? 
 

SouthernLINC Wireless, the wireless communications service from Southern Company, launched commercially in February 1996. SouthernLINC Wireless was designed to meet the needs of mobile businesses and Southern Company's five operating companies with reliable, wide-area wireless communications.
arrow Learn More About Southern Company

Is SouthernLINC Wireless publicly traded?
 

No. SouthernLINC Wireless is a wholly owned subsidiary of Southern Company (NYSE:SO), one of the largest producers of electricity in the United States.

Who are SouthernLINC Wireless' customers?
 

We currently have more than 260,000 customers that operate in virtually every industry, including service and sales forces, construction/contracting, emergency services/public safety, governmental services, forestry, public utilities and transportation.

SouthernLINC Wireless customers are businesses with mobile work forces that need to conduct a significant amount of internal communication or require ongoing communication with the same business partners or suppliers.
arrow Read How Our Customers are Achieving Success With Us

Is your service reliable?
 

Yes. To meet the needs of businesses, public safety agencies and Southern Company's five operating companies, we built in redundancies, power backups and security features designed to ensure the most reliable communications even under the worst weather conditions. Since its launch, SouthernLINC Wireless has withstood severe weather conditions during Hurricanes Erin, Opal, Danny, Floyd and Katrina.

How do I get more information? 
 

arrow Call 1-800-818-LINC (5462)
arrowContact a Specific Department

Other Frequently Asked Questions About SouthernLINC Wireless
 

arrow General FAQs
arrow Billing FAQs
arrow Download FAQ
arrow Roaming FAQs
arrow Rebanding FAQs
arrow SIM Card FAQs
arrow Wireless Local Number Portability FAQs
arrow Toll Free Number Update
arrow MyLINC Office FAQ

 

 
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